Dec
12
Insanely Great Tees, how to treat customers well
December 12th, 2009I want to share something that happened this week, because not many shops will have such a good response with their clients, and they deserve a mention.
Insanely Great Tees is an online store where you can buy some funny and "geek looking" shirts, so we made an order some weeks ago with some friends and we received a wrong shirt, one we wanted was the "Steve Jobs for President" and we received the "I'm a Mac", so we sent an email to the customers support and the answer was really fast, they told us we could keep the wrong shirt and immediately sent us the good one.
We live in Spain and this store is in the US, our shirt arrived in only 2 days.
